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RAB: Private Doctor on Call

The private on-call medical service in Hamburg

RAB Arztbesuche is a private medical on-call service that dispatches licensed physicians for home visits across Hamburg, daily from 6 am to midnight, usually within 60 to 90 minutes.

Tobias Reiche

Reviewed by Tobias Reiche

Managing Director - Operations & Patient Services

Last updated:

Who we are

As a private on-call medical service in Hamburg working mainly with cooperating physicians, we know how important it is to receive competent support quickly in acute situations. Our aim is to give you exactly that support, whenever you need it, directly at your home or preferred location.

Our philosophy

We believe every patient deserves individual attention and a treatment tailored to their specific situation. That is why our physicians take the time to address your individual needs and ensure comprehensive care.

Our team consists largely of experienced licensed physicians who impress not only with their medical expertise but also with their empathy. Many of them are parents themselves and understand how important a trusting doctor-patient relationship is.

Our services

  • Availability: We are reachable by phone daily from 6 am to midnight. Between midnight and 6 am we accept bookings exclusively via the online form. We call you back immediately after service starts at 6 am.
  • Fast home visits: As a rule we arrive within 60 to 90 minutes at your location anywhere in Hamburg and the surrounding region.
  • Comprehensive care: From the initial consultation through treatment to follow-up care, we provide seamless medical support.
  • Direct hospital referrals: Thanks to our contacts with Hamburg hospitals we can arrange a smooth and swift admission for you when needed.
  • Versatile deployment: Whether home visits, event medical cover or support for film crews. We adapt flexibly to your needs.

Our values

Empathy, trust and professionalism come first. We work as a team to find the best solution for every patient. Regular internal training and ongoing peer exchange ensure we remain at the forefront of medicine and can provide you with the best possible care.

We are proud to stand by your side in acute situations and to accompany you on your path to recovery.

Book online Call 040 524 729 688

Why choose RAB Hamburg?

Trust RAB Hamburg in medical emergencies. Our experienced licensed physicians come directly to you when it matters most.

  • ✓ Medical expertise, Highly qualified licensed physicians with extensive clinical experience
  • ✓ Fast response, Typically on-site within 60–90 minutes
  • ✓ Personal service, Direct contact with medical professionals, no anonymous call centre
  • ✓ Flexible availability, Home visits daily from 6 am to midnight, 365 days a year
  • ✓ Transparent costs, No co-payment for privately insured patients; fair fees according to GOÄ for self-pay patients
040 524 729 688

Personal care

No anonymous call centre, direct contact with medical professionals. We take the time to listen and look after you individually. From the first call through to follow-up care, you are in good hands with us.

Medical expertise

Only highly experienced licensed physicians with extensive training and years of clinical practice treat you. Our doctors bring specific expertise directly to you, for an accurate diagnosis and the best possible treatment.

Rapid availability

When you need us, we are there. Our physicians typically reach you within 60–90 minutes anywhere in Hamburg and the surrounding area. In urgent medical situations every minute counts. We ensure swift, competent help.

FAQ

Frequently asked questions

Are the costs for a private emergency doctor in Hamburg covered?
Whether your costs are covered depends on your insurance. Privately insured patients (PKV) typically receive full reimbursement. We bill exclusively according to the GOÄ (German Medical Fee Schedule), which your insurer will recognise. Patients with Beihilfe cover combine it with their supplementary PKV and are generally fully covered. Self-pay patients, including those with statutory insurance (GKV), pay out of pocket; costs may be deductible as extraordinary expenses under § 33 EStG. Travellers and expatriates with international health or travel insurance are very welcome; we can provide an English receipt on request. We let you know the approximate cost range by phone before the doctor sets out, no hidden fees.
What does RAB Arztbesuche's on-call medical service cover?
Our on-call service covers acute medical needs that cannot wait until your GP's next appointment. This includes physical examinations, diagnosis and treatment of common illnesses (infections, gastroenteritis, respiratory complaints), sick notes and prescriptions, laboratory sample collection, and direct hospital referrals via our contacts with Hamburg clinics. We are reachable by phone daily from 6 am to midnight; between midnight and 6 am we accept bookings via the online form only and call you back at 6 am sharp.
How do I call a doctor for a home visit in Hamburg?
Call us on +49 40 524 729 688, daily from 6 am to midnight. Describe your symptoms and we will give you an estimated cost range and arrival time. A physician typically arrives within 60 to 90 minutes anywhere in Hamburg or the surrounding region. You can also book online around the clock; outside phone hours (midnight–6 am) the online form is the only way to register a request, and we call you back at 6 am. For life-threatening emergencies always call 112. We bridge the gap between your GP and the emergency services, but we are not a rescue service.
How do I reach a private doctor in a medical emergency in Hamburg?
For acute but non-life-threatening complaints, call RAB Arztbesuche on +49 40 524 729 688 daily from 6 am to midnight. We cover the gap between regular GP hours and the emergency services: fast, personal care without a waiting room. Statutory insured patients can also reach the out-of-hours GP service on the national number 116117. For a genuine medical emergency (unconsciousness, suspected heart attack, stroke, severe breathing difficulty) always call 112. Not sure which service fits your situation? Call us; we will advise you honestly and direct you to the right service if needed.
Do you also do home visits for sick children?
Yes, our on-call service includes home visits for sick children. Ill children at home can be very stressful for parents; our experienced physicians are trained to address children's specific needs. Many of our doctors are parents themselves and bring a particular sensitivity to paediatric consultations. Please note that not all our physicians treat infants and toddlers. Depending on which doctor is on duty, treatment may only be offered above a certain age. We therefore recommend calling us in advance so we can arrange the best possible care for your child together. Our goal is to help your child quickly and competently so they recover as soon as possible.

Need a doctor at home right now?

Call us or book a home visit online, available daily from 6 am to midnight, 365 days a year.

040 524 729 688 Book online

A doctor at your home in 60–90 min 5.0 (29)

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