The private on-call medical service in Hamburg
RAB Arztbesuche is a private medical on-call service that dispatches licensed physicians for home visits with diagnostics, IV therapy, sick notes and hospital referral across Hamburg, daily from 6 am to midnight, usually within 60 to 90 minutes.
Medically reviewed by Susanne Reiche
Consultant in internal medicine, geriatrics and palliative care, private physician
Last updated:
Our services in Hamburg
Doctor home visit
A licensed physician comes to your home, hotel or office within 60 to 90 minutes, daily 6 am to midnight.
On-site diagnostics
ECG, ultrasound, blood-pressure and blood-sugar measurement, plus rapid tests (flu) right where you are.
Infusions & pain therapy
Fluid and electrolyte infusions, pain and anti-nausea therapy on the house call, with follow-up where needed.
Sick notes & prescriptions
Certificate of incapacity for work (eAU), private prescriptions and referrals, also at the weekend when indicated.
Paediatric on-call
Home visits for acutely ill children outside surgery hours, coordinated with AK Wilhelmstift, AKK and the UKE.
ENT on-call
Acute ear, nose and throat complaints on a house call, with otoscopy and a prescription on site.
Travel medicine
Travel advice and vaccinations for port, airport and cruise travellers, near the Bernhard-Nocht-Institut.
English-speaking care
Diagnosis, treatment plan, prescription and invoice in English for expats, tourists and business travellers.
Private doctor in Hamburg: who comes and what does it cost?
Only licensed physicians with clinical experience are dispatched, many with years of on-call practice; the team introduces itself on the team page. Billing is transparent under the GOÄ (German medical fee schedule): a house call in Hamburg usually costs 150–300 € including travel, with full details on the costs page.
An important distinction: the private on-call service does not replace an emergency doctor. In a life-threatening emergency, call 112 immediately; the emergency guide explains which route applies when.
How your private house call works
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Call us or use the online booking, daily from 6 am to midnight; briefly describe the complaints.
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The doctor usually reaches you within 60–90 minutes, at home, at your hotel or at the office, in all 7 Hamburg districts.
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Examination, treatment and, where needed, prescription, sick note or hospital referral on the spot; you receive the transparent GOÄ invoice afterwards.
Frequently asked questions about the private on-call service in Hamburg
What is a private medical on-call service?
A private medical on-call service is an out-of-hours doctor service run privately: licensed physicians come straight to your home without going through the statutory KV dispatch and bill under the GOÄ fee schedule. It is open to privately insured patients, civil-service beneficiaries and statutory patients as self-payers, and it is the no-wait alternative to 116 117.
What does the private on-call service cost in Hamburg?
A house call in Hamburg usually costs 150–300 € under the GOÄ, travel fee included; evening and holiday surcharges may apply. Private insurers and Beihilfe generally reimburse the invoice, statutory patients pay as self-payers.
Does my insurance cover the house-call costs?
Privately insured patients (PKV) typically receive full reimbursement of the GOÄ invoice. Beihilfe beneficiaries combine their allowance (50–80 % depending on the federal state) with supplementary private cover and are generally fully covered. Statutory patients pay as self-payers and may deduct the costs as extraordinary expenses under § 33 EStG. Travellers with international health or travel insurance receive an international invoice, in English on request. We state the expected price range by phone before the doctor sets out.
Does the private doctor also come at night or on weekends?
The service operates daily from 6 am to midnight, including Saturdays, Sundays and public holidays. After midnight, the statutory on-call service (116 117) takes over, and 112 handles emergencies.
Is the private on-call service an emergency doctor?
No. The emergency doctor arrives via 112 with the rescue service and handles life-threatening situations. The private on-call service treats urgent, non-life-threatening complaints at home; with warning signs such as chest pain, shortness of breath or unconsciousness, call 112 immediately.
Does the doctor also see sick children?
Yes, the home-visit service also treats acutely ill children. Many of the physicians are parents themselves and attuned to children's needs. However, not every doctor on duty treats infants and toddlers, so please contact us in advance by phone or via the online booking so we can schedule the right physician for your child.
Who we are
As a private on-call medical service in Hamburg working mainly with cooperating physicians, we know how important it is to receive competent support quickly in acute situations. Our aim is to give you exactly that support, whenever you need it, directly at your home or preferred location.
Our philosophy
We believe every patient deserves individual attention and a treatment tailored to their specific situation. That is why our physicians take the time to address your individual needs and ensure comprehensive care.
Our team consists largely of experienced licensed physicians who impress not only with their medical expertise but also with their empathy. Many of them are parents themselves and understand how important a trusting doctor-patient relationship is.
What sets us apart
- Comprehensive care: From the initial consultation through treatment to follow-up care, we provide seamless medical support.
- Direct hospital referrals: Thanks to our contacts with Hamburg hospitals we can arrange a smooth and swift admission for you when needed.
- Versatile deployment: Whether home visits, event medical cover or support for film crews. We adapt flexibly to your needs.
Our values
Empathy, trust and professionalism come first. We work as a team to find the best solution for every patient. Regular internal training and ongoing peer exchange ensure we remain at the forefront of medicine and can provide you with the best possible care.
We are proud to stand by your side in acute situations and to accompany you on your path to recovery.
Why choose RAB Arztbesuche in Hamburg?
Trust RAB Arztbesuche with acute medical complaints in Hamburg. Our experienced licensed physicians come directly to you when it matters most.
- ✓ Medical expertise, Highly qualified licensed physicians with extensive clinical experience
- ✓ Fast response, Typically on-site within 60–90 minutes
- ✓ Personal service, Direct contact with medical professionals, no anonymous call centre
- ✓ Flexible availability, Home visits daily from 6 am to midnight, 365 days a year
- ✓ Transparent costs, No co-payment for privately insured patients; fair fees according to GOÄ for self-pay patients
Personal care
No anonymous call centre, direct contact with medical professionals. We take the time to listen and look after you individually. From the first call through to follow-up care, you are in good hands with us.
Medical expertise
Only highly experienced licensed physicians with extensive training and years of clinical practice treat you. Our doctors bring specific expertise directly to you, for an accurate diagnosis and the best possible treatment.
Rapid availability
When you need us, we are there. Our physicians typically reach you within 60–90 minutes anywhere in Hamburg and the surrounding area. In urgent medical situations every minute counts. We ensure swift, competent help.
Request a house call now
Call us or book online, daily from 6 am to midnight anywhere in Hamburg.